Error Codes for Whatsapp

If there is an issue in the WhatsApp message you sent, error codes are displayed to indicate the problem. You can find a list of all the error codes along with their meanings/descriptions here which help you to correct them.


You can check the errors of the failed WhatsApp messages in the logs and failed logs section of the Whatsapp section.


Error codes by Meta 

​If your WhatsApp vendor is Meta, please check its error codes here -

https://developers.facebook.com/docs/whatsapp/on-premises/errors


Error codes by 360 Vendor


If your WhatsApp vendor is 360, please check its error codes here -

https://docs.360dialog.com/whatsapp-api/api-error-message-list


Error codes generated by MSG91 side -


1. 400 - Invalid Request Error

  • Invalid JSON in request
  • Integrated number not found in request
  • Content type not found in request
  • There is no subscription assigned to this number
  • Payload not found in request
  • The recipient number is not found in the request
  • Text not found in request
  • The attachment URL is not found in the request
  • File format not supported
  • Invalid content type in the request
  • Key is missing


2. 404 - Not Found Error

  • Whatsapp not integrated


3. 500 - Internal Server Error