📘 How to Get a Dedicated Account Manager (POC) for Your MSG91 Account
Overview
A Dedicated Account Manager (Point of Contact – POC) helps you with:
Strategic guidance for scaling messaging
Faster issue escalation and resolution
Pricing discussions and optimization
Product onboarding and best practices
Regular account reviews
✅ Eligibility Criteria
To qualify for a Dedicated POC, you must meet either of the following purchase criteria:
Option 1 – Monthly Commitment
Minimum purchase of ₹50,000 per month
For 3 consecutive months
OR
Option 2 – One-Time Commitment
A single purchase of ₹1,00,000 (₹100K INR) and should consume the same amount in 2-3 months
If you meet either of the above conditions, you are eligible to request a Dedicated Account Manager.
📩 How to Request a Dedicated POC
If you fulfill the eligibility criteria:
👉 Reach out directly to the Sales Team at:
[email protected]
In your email, mention:
Your MSG91 account details (Registered Email / Account ID)
Confirmation of eligibility criteria met
Brief description of your business use case
💰 Price Negotiations & Commercial Discussions
For:
Bulk pricing discussions
Rate negotiations
Custom enterprise plans
Volume-based discounts
Please contact the Sales Team directly at: