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📘 How to Get a Dedicated Account Manager (POC) for Your MSG91 Account

Overview

A Dedicated Account Manager (Point of Contact – POC) helps you with:

  • Strategic guidance for scaling messaging

  • Faster issue escalation and resolution

  • Pricing discussions and optimization

  • Product onboarding and best practices

  • Regular account reviews


✅ Eligibility Criteria

To qualify for a Dedicated POC, you must meet either of the following purchase criteria:

Option 1 – Monthly Commitment

  • Minimum purchase of ₹50,000 per month

  • For 3 consecutive months

OR

Option 2 – One-Time Commitment

  • A single purchase of ₹1,00,000 (₹100K INR) and should consume the same amount in 2-3 months

If you meet either of the above conditions, you are eligible to request a Dedicated Account Manager.


📩 How to Request a Dedicated POC

If you fulfill the eligibility criteria:

👉 Reach out directly to the Sales Team at:
[email protected]

In your email, mention:

  • Your MSG91 account details (Registered Email / Account ID)

  • Confirmation of eligibility criteria met

  • Brief description of your business use case


💰 Price Negotiations & Commercial Discussions

For:

  • Bulk pricing discussions

  • Rate negotiations

  • Custom enterprise plans

  • Volume-based discounts

Please contact the Sales Team directly at:

📧 [email protected]

TABLE OF CONTENTS
Overview✅ Eligibility CriteriaOption 1 – Monthly CommitmentOption 2 – One-Time Commitment📩 How to Request a Dedicated POC💰 Price Negotiations & Commercial Discussions