How can I export reports older than 100 days?
Please note you can only download the delivery reports of the last 100 days from your account, and if you need the delivery reports older than this, then it will be chargeable
If you are willing to pay the charges, charges are as below:
For smaller data volumes: ₹1000 per month.
For larger data volume: ₹1000 per 1 lakh records.
Example:
10 lakh records in one month: ₹10,000 (charged as ₹1,000 per 1 lakh records)
10 lakh records over ten months: ₹10,000 total (charged as ₹1,000 per month)
Once you confirm and agree to the payment, you need to share the duration with us then we will request our concerned team to extract the report.
Please note that the amount will be deducted from your wallet in advance, so ensure that a sufficient balance is available. Also, report extraction for longer durations may take approximately 15–20 days.