-
-
-
Find your DLT Entity (PE) ID
-
Entity Registration on DLT Platform
-
Map your DLT Entity (PE) Id with DLT approved Header (Sender Id)
-
DLT Content Template FAQs
-
Get Approval for your SMS Content on DLT Platform
-
DLT Header Registration | Process Manual | PingConnect
-
Map approved DLT Template Id with respective Flow Id on MSG91 panel
-
Step by Step Guide to implement DLT in SMS
-
DLT Process
-
Error Description- Header/Sender Id not Associated with the DLT Template
-
Export Approved Templates from DLT Portal
-
DLT | FAQs
-
Error Description- Template Id not found on DLT
-
DLT Consent Process
-
DLT Entity Process | Post Entity ID Received
-
Error Description- 211- Template Id Missing
-
DLT Consent Template Registration
-
Apply Consent Template | DLT
-
DLT Premium Support
-
Error Description- SMS not Matched with DLT Template.
-
DLT key points for B2B platforms
-
FAQ- DLT Consent Process
-
How to use DLT AI and what is the use of DLT AI
-
-
-
Guide To WhatsApp Messaging With MSG91
-
Step-by-step process to configure Whatsapp API in MSG91
-
How to begin with WhatsApp
-
MSG91 - Free WhatsApp Business API
-
WhatsApp pricing and how to subscribe for WhatsApp services?
-
How To Get your business account verified on WhatsApp?
-
How to create a template for WhatsApp?
-
How to apply for WhatsApp Green Tick Verification?
-
How to check if your account is verified on Meta or not?
-
How to send WhatsApp using Google Spreadsheet Plugin
-
WhatsApp Interactive Message
-
WhatsApp- FAQ
-
Error Codes for Whatsapp
-
How to download Whatsapp Reports
-
Where to check the Failed logs for Whatsapp messages?
-
Create WhatsApp QR Code To Chat
-
How to get reports of Whatsapp messages on Webhook
-
-
-
How to integrate the new Login with OTP widget
-
How to create a template to Send OTP.
-
What is the difference between Send OTP and Send OTP 2.0?
-
What is SendOTP? How does it work?
-
How does SendOTP implement the verification process? Is it secure as SendOTP itself generates the code and verifies it?
-
Where to find SendOTP reports?
-
What is the maximum and minimum OTP expiry time?
-
Step-by-step process to configure OTP
-
How to export OTP reports?
-
How OTP can be sent in other languages (Unicode)?
-
-
-
What are the reason for error codes received under the API failed?
-
Where can I find my authentication key?
-
What do you mean by API Security?
-
How can I integrate the API provided in the MSG91 panel?
-
How to debug if my API is not working?
-
How to send + sign in SMS from API?
-
How do resolve the error OTP not found and placeholder not found in the message?
-
DLT registration vilpower
-
Voice calls from Hello Web
-
Why integrate MSG91 API using Socket?
-
How to get SMS status in API?
-
Error: Country Code Blocked
-
-
-
How to send SMS from my MSG91 dashboard?
-
Step-by-step process to configure SMS
-
How to add or delete an SMS template?
-
How to use MSG91 SMS Connector for MoEngage:
-
DND Error while send Transactional or OTP messages
-
How can I send personalized/custom SMS?
-
How to send SMS to the group?
-
How to send SMS worldwide?
-
What does a flash SMS mean? How is it different from the regular SMS?
-
How can you add/remove a signature along with the SMS?
-
My account status is in the demo, what can I do to make my account live?
-
How can I check my balance?
-
Why am I unable to send an SMS with the content of my choice? I get demo content repeatedly.
-
How to send encrypted SMS?
-
What is Unicode and which characters come under Unicode?
-
How to send + sign in SMS from API?
-
What is the difference between the Transactional, Promotional, and SendOTP routes?
-
How to move the balance from one route to another?
-
How to send SMS using an Excel file from the Send SMS option?
-
How do switch routes for sending SMS from the dashboard?
-
How to send Unicode custom SMS by CSV?
-
How to add emojis or send messages in other languages (except English)?
-
How to resend SMS via panel?
-
Where to find my Template ID for MSG91 API?
-
What is a .csv file?
-
How can I schedule an SMS? Where can I see its delivery report?
-
What is an SMS campaign, its uses, and how to delete the old campaign name?
-
How to delete/cancel the scheduled SMS?
-
How can I convert my Excel file to CSV?
-
-
-
Step-by-step process to configure Email API in MSG91
-
How to create a transactional email template with API Integration detail
-
How to complete domain verification ?
-
How to use SMTP in MSG91
-
All You Need to Know about Transactional Email of MSG91
-
How to Add Domain in MSG91
-
How to validate your recipient email address
-
Transactional email being received in the spam or promotional folder.
-
How to subscribe to email services
-
Email IP Warm-Up Strategy
-
Introduction to IP Warm-Up
-
How to get Email delivery logs on Webhook
-
How to check and export delivery reports for Email
-
How to check transactional email delivery reports?
-
-
-
What are the reasons behind a failed message?
-
What is an Absent subscriber?
-
How to export/download the SMS Delivery Reports?
-
What is a request ID and where can I get it?
-
Where can I check the SMS delivery reports?
-
How to automate your reports via Dashboard?
-
I am unable to see the delivery report of the failed API. Where can I find them?
-
What is the meaning of different statuses in the delivery reports?
-
How can I get a report for a particular number?
-
How to export the DLT failed report
-
-
-
Login using Whitelisted IP address
-
What is token and how to use it?
-
What best practices need to be performed for bulk SMS service?
-
How to protect your SMS API from Bot Attack!
-
How to Allow and Block specific countries from sending SMS
-
How to check Active Login Session
-
How to block countries on the basis of SMS price?
-
-
-
Google Spreadsheet- How to send SMS, Email, and Campaign.
-
Shopify- How to integrate with MSG91
-
Shopify- How to recover abandoned checkouts using WhatsApp Messages
-
WordPress and Woo-Commerce- How to send notifications and OTP SMS
-
MSG91 WHMCS SMS plugin- How to track if SMS is not sent
-
Sync Shopify data with Segment
-
SM-share plugin for SMS notifications and OTP with MSG91
-
WHMCS plugin for SMS notification and OTP
-
How to check the Unicode message in the excel file exported?
-
WebEngage- How to send SMS with MSG91
-
Google Spreadsheet- How to send SMS
-
Google Spreadsheet- How to send MSG91 Campaign
-
Leadsquared- How to integrate the MSG91 plugin in Leadsquare
-
Hubspot - Integration with MSG91
-
How to send SMS from the MSG91 mobile application?
-
Magento extensions for sending SMS notifications and OTP
-
OpenCart plugin for SMS notification and OTP
-
Excel plugin- How to resolve the error authentication failure and no internet connection
-
SAP- How to integrate MSG91 API
-
Excel plugin- How to resolve an Invalid range instance error
-
Google Spreadsheet- What to do if the MSG91 Add-On option is not available in the Plugin after installation?
-
How to Migrate from Twilio to MSG91?
-
Excel- How to use the Excel plugin for sending campaign
-
Freshworks- How to integrate the MSG91 plugin in Freshworks
-
Google Spreadsheet- How to send Emails
-
Zapier MSG91 Integration- Send Whatsapp, Email, Voice, and SMS
-
How to add MSG91 as an Email Service Provider in Clevertap
-
Zapier Integration- How to send SMS
-
Zapier Integration- How to send data to Segmento in MSG91 from your app via Zapier
-
Zoho CRM + MSG91 - Send Whatsapp, SMS, Voice, and RCS alerts.
-
How to send messages to users who have viewed the product but have not purchased it (Browse Abandonment)
-
-
-
How to create ChatGPT Bot
-
How to integrate WhatsApp in HELLO?
-
How to integrate the Hello-Chat Widget?
-
Identity verification in Hello
-
Getting started with HELLO - Quickstart guide
-
What is Hello?
-
How to configure VPN in Hello for making Voice calls?
-
Get Started With Workflow
-
How to use Hello for ticketing system
-
How to integrate ChatBot with Hello
-
How to do Facebook Integration with Hello
-
How to close/snooze bulk tickets in Hello Inbox?
-
How to see the reaction to a specific chat on WhatsApp inbox in Hello?
-
What are the notification settings in Hello?
-
How to Integrate SMTP Service in HELLO Inbox?
-
Summarize chats in Hello
-
Inbox Filtering by Last reply
-
RCS client registration and sending invite
-
How to use tags in email inbox
-
How to set up forwarding for Hello Inbox?
-
How to check Analytics in Hello?
-
Paraphrase the reply in Hello
-
Feedback setting in Hello Inboxes
-
How to use Hello in mobile app
-
Hello Facebook Inbox Error
-
-
-
How to fix the "could not create SSL/TLS secure channel" error
-
What is URL encoding and how do URL encoding?
-
Step-by-step guide to set up and start your Cloud Communication with MSG91
-
What is blocked numbers? How to block/unblock any number?
-
How can I get delivery logs for a particular number & the failure reason?
-
What is the meaning of SSL certificate error?
-
Alternate Solution for CSV file Upload
-
-
-
How to give access to your MSG91 account to support team, in order to troubleshoot on an issue
-
What is the difference between Push SMS and Pull SMS?
-
How to add a new team member to the team?
-
How to resolve the error cURL Error: Failed to connect to msg91.com port 80/443: Connection timed out?
-
What is the difference between free and paid SMS services?
-
How can I contact Support
-
CORS ERROR
-
I am facing trouble viewing all the options on my screen. What should I do?
-
What is Fallback and how does it work?
-
How can I update my GST number?
-
What is a switch account and how to use it?
-
What are website and data security with MSG91?
-
Can I set customised balance alert?
-
What are the best Accounting and Invoicing softwares you would recommend?
-
How can I change my username and registered mobile number?
-
Can I get an SMS alert daily informing me about the available and used balance in my account?
-
How to request any custom SMS solution?
-
What are third-party services?
-
How can I update my primary mobile number?
-
How to download and use MSG91 mobile application?
-
How to create a Google Group?
-
How to export all client details?
-
What is UserTABLE? How to use it?
-
Promotional SMS to Customers
-
Static IP Resolution on Various Cloud Providers
-
How to delete access of a member added to your team?
-
-
-
What is the character limit for a single credit in English & Unicode? How is credit calculated?
-
Where can I download the Invoice/Ledger?
-
What is the charge per SMS? Are failed SMS also charged?
-
How to add funds?
-
How to make refund request? How much time does it take to refund the payment?
-
How do make a payment using a Debit/Credit card?
-
How to create an e-mandate for auto-recharge?
-
-
-
Zoho CRM- How to integrate with MSG91 ?
-
MARG software- How to integrate MSG91 API
-
HDPOS software- How to integrate MSG91 API
-
How to integrate MSG91 API in ERP Next?
-
How to send SMS in WebEngage with MSG91
-
Zoho Subscription- How to integrate with MSG91?
-
Zoho Campaign- How to integrate MSG91 API?
-
MSG91 WHMCS SMS Plugin- How to configure
-
Integrate Tally with MSG91
-
Vtiger CRM plugin with MSG91
-
Cs-Cart- How to configure MSG91 with Cs-Cart?
-
How to send SMS in Clevertap with MSG91
-
How to integrate with Busy software
-
Zoho Books- How to integrate with MSG91 ?
-
-
-
How to create and design a website for selling SMS?
-
How to mark a user Authentic?
-
How can I add Demo Balance to my clients?
-
How to set pricing for the client account?
-
Why am I unable to pay online? It says, "You are not authorized".
-
Client SMS Consumption
-
How can I get a Reseller account on MSG91?
-
How do I white label my website? How to point CNAME for the domain or subdomain?
-
How to have my own website for selling SMS?
-
Dynamic Credit Purchase Limit
-
How can I update my client password?
-
How to restrict users to log in to other domains?
-
How to get signup updates on your webhook?
-
How can I customize a mail and an SMS for signup?
-
How can I disable my client's account?
-
How to add clients under the reseller panel?
-
How do you give support to our Whitelabel clients?
-
Can my clients also pay me online? If yes, then how?
-
How can I add pricing to my website?
-
How to add Balance to the client account?
-
I have disabled a reseller under me. Does it disable all users under that reseller?
-
How can I put the bank details like MSG91 on my website?
-
How can I convert my client's account into a reseller account?
-
How does client search work?
-
How to edit client details?
-
How can I update my client's mobile number?
-
How to add SSL to my website?
-
How to add clients under reseller panel?
-
-
-
Where I can add new keyword for longcode? What is it's maximum limit?
-
What is the difference between Dedicated Long-Code and Shared Long-code
-
How to send custom SMS using Longcode?
-
How to activate a Long Code?
-
What is a Virtual Number or Longcode? What is Keyword and Inbox balance?
-
I am not able to receive SMS when someone sends it on my keyword. Why is that so?
-
Is it possible to export report for a particular keyword?
-
How to check long-code balance?
-
-
-
How to upload contacts to a group?
-
How to add a group for phonebook? How many contacts can I import/upload at once?
-
How can I set the default expiry of any number in the phonebook?
-
How to delete selected contacts from a phonebook group?
-
Can I copy or move contacts from one group to the other?
-
How to delete a phonebook group?
-
How can I export contacts from a single group?
-
How can I set default expiry of any number in phonebook?
-
How to export existing phonebook data and upload it on segmento
-
Country-wise SMS and Sender Id Rules
There are two types of Sender ID registration processes based on the country. Most countries demand basic details only, however, a few countries require documents to be filled.
Henceforth, we have bifurcated the countries based on their documents requirement.
Notes:
-- The type of traffic should be Transactional in nature.
-- The estimated time of approval varies from country to country for tentative ETAs, refer to this help doc -> https://msg91.com/help/MSG91/what-is-the-supported-type-of-sender-id-for-different-countries
Countries that require documents :
Step 1: Kindly fill out this Form
Step 2: If you have registered offices in your targeted countries, kindly download local documents and mail us the sealed and signed forms on company letterhead along with local business certificates at [email protected].
In absence of registered offices, kindly download the International documents and mail the sealed and signed forms on company letterhead to [email protected].
Note: Sender Id requests for Document required countries will not be taken ahead until we receive their corresponding Documents.
Country | International Doc | Local Doc |
Australia | Download | Download |
Bangladesh | - | Download |
Brazil | - | Download |
Bulgaria | Download | Download |
Canada | Download | Download |
China | Download | Download |
Egypt | Download | Download |
Hong Kong | Download | Download |
India | - | Help Doc |
Indonesia | Download | Download |
Italy | Download | Download |
Jordan | Download | Download |
Kenya | Download | Download |
Nigeria | - | Download |
Kuwait | Download | Download |
New Zealand | Download | Download |
Oman | Download | Download |
Pakistan | Download | Download |
Philippines | Download | Download |
Poland | Download | Download |
Qatar | Download | Download |
Saudi Arabia | Download | Download |
Singapore | Download | Download |
Tanzania | Download | Download |
Thailand | Download | Download |
Turkey | Download | Download |
United Arab Emirates | Download | Download |
United States | Download | Download |
Vietnam | Download | Download |
Countries that don't require documents :
Step 1: For the below-mentioned countries kindly fill out this Form
Step 2: We will then share your details with the Operators and confirm with you once the Sender Id is approved. Post confirmation you can send SMSs to approved Countries.
Step 3: If you have registered offices in your targeted countries, kindly mail us local business certificates of all those countries at [email protected]
Abkhazia | Guadeloupe | Papua New Guinea |
Afghanistan | Guam | Paraguay |
Albania | Guatemala | Peru |
Algeria | Guernsey | Portugal |
American Samoa | Guinea | Puerto Rico |
Andorra | Guinea Bissau | Reunion |
Angola | Guyana | Romania |
Anguilla | Haiti | Russia |
Antigua and Barbuda | Honduras | Rwanda |
Argentina | Hungary | Rwanda Republic |
Armenia | Iceland | Saint Kitts and Nevis |
Aruba | Iran | Saint Lucia |
Austria | Iraq | Saint Pierre and Miquelon |
Azerbaijan | Ireland | Saint Vincent and the Grenadines |
Bahamas | Isle of Man | Samoa |
Bahrain | Israel | San Marino Republic of |
Barbados | Jamaica | Sao Tome and Principe |
Belarus | Japan | Senegal |
Belgium | Jersey | Serbia |
Belize | Kazakhstan | Seychelles |
Benin | Kiribati | Sierra Leone |
Bermuda | Korea Republic | |
Bhutan | Kosovo | Sint Maarten |
Bolivia | Kyrgyzstan | Slovakia |
Bosnia and Herzegovina | Lao People's Democratic Republic | Slovenia |
Botswana | Laos | Solomon Islands |
Brunei Darussalam | Latvia | Somalia |
Burkina Faso | Lebanon | South Africa |
Burundi | Lesotho | South Korea |
Cabo Verde | Liberia | South Ossetia |
Cambodia | Libya | South Sudan |
Cameroon | Liechtenstein | Spain |
Cape Verde | Lithuania | Sri Lanka |
Cayman Islands | Luxembourg | Sudan |
Central African Republic | Macau | Suriname |
Chad Republic | Macedonia | Swaziland |
Chile | Madagascar | Sweden |
Colombia | Malawi | Switzerland |
Comoros | Malaysia | Syria |
Congo | Maldives | Taiwan |
Congo Democrat | Mali | Tajikistan |
Cook Islands | Malta | Timor-Leste |
Costa Rica | Marshall Islands | Togo |
Cote d'Ivoire | Martinique | Tokelau |
Croatia | Mauritania | Tonga |
Cuba | Mauritius | Trinidad and Tobago |
Curacao | Mayotte | Tunisia |
Cyprus | Mexico | |
Czech Republic | Micronesia | Turkmenistan |
Denmark | Moldova | Turks and Caicos Islands |
Diego Garcia | Monaco | Tuvalu |
Djibouti Republic | Mongolia | Uganda |
Dominican Republic | Montenegro | Ukraine |
Ecuador | Montserrat | United Kingdom |
El Salvador | Morocco | Uruguay |
Equatorial Guinea | Mozambique | Uzbekistan |
Eritrea | Myanmar | Vanuatu |
Estonia | Namibia | Venezuela |
Ethiopia | Nauru | Virgin Islands British |
Falkland Islands | Nepal | Wallis and Futuna |
Faroe Islands | Netherlands | Yemen |
Fiji | Netherlands Antilles | Zambia |
Finland | New Caledonia | Zimbabwe |
France | ||
French Guiana | Nicaragua | |
French Polynesia | Niger | |
Gabon | Niue | |
Gambia | Norfolk Island | |
Georgia | North Macedonia | |
Germany | Northern Cyprus | |
Ghana | Northern Mariana Islands | |
Gibraltar | Norway | |
Greece | Palau | |
Greenland | Palestinian Territory | |
Grenada | Panama |
sylvia swamy
Sharmila V