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RCS Integration

To integrate the RCS inbox in Hello, you can follow either of these two methods:

Method 1: Via RCS Settings

  1. Go to RCS.

Screenshot 2026-03-17 at 4.25.25 PM.png
  1. Navigate to Registration and click on Edit.

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  1. In the edit section, update the Inbound Settings and select Hello.

  2. Save the changes.

Screenshot 2026-03-17 at 4.58.37 PM.png

Method 2: Via Hello

  1. Go to Hello and open All Inbox.

  2. Click on Create Inbox.

Screenshot 2026-03-17 at 5.35.12 PM.png
  1. Choose RCS.

  2. Select the Project ID and save.

Screenshot 2026-03-17 at 5.25.04 PM.png

Once the integration is complete, you can test the setup by sending a message and verifying that the inbound message appears in the Chat section in Hello.