Msg91 Help Doc
WhatsApp
How to begin with WhatsApp

How to begin with WhatsApp

1 Log in to your Facebook account.

Screenshot 2025-04-14 at 5.32.53 PM.png-5bxl0h



2 Go to the menu section and click on "Pages."

Screenshot 2025-04-14 at 5.33.10 PM.png-7vpqhh


3 Choose whether you want to create a new profile or page. Since we need to create a page, select the "Public Page" option.

Screenshot 2025-04-14 at 5.35.22 PM.png-2ifn77


4 Click on "Get Started" to begin creating your page.

Screenshot 2025-04-14 at 5.35.44 PM.png-lz0063


5 On the left-hand side, fill out the necessary details to set up your page.

Screenshot 2025-04-14 at 5.36.48 PM.png-ewodgg


Screenshot 2025-04-14 at 5.40.05 PM.png-35lrmu


6 To customize your page, add a profile picture and a cover photo

Screenshot 2025-04-14 at 5.40.21 PM.png-wd4i7t


7 If you want to add a WhatsApp number to your page, you can do so here.

Screenshot 2025-04-14 at 5.41.02 PM.png-5dy8gy


Screenshot 2025-04-14 at 5.41.31 PM.png-68e2ds

Screenshot 2025-04-14 at 5.41.45 PM.png-x1a0z7


8 Once all the details are filled in, your Facebook Page will be created.

Screenshot 2025-04-14 at 5.42.44 PM.png-hejvea


9 Now, go to business.facebook.com — this will take you to the Facebook Business page.

Screenshot 2025-04-14 at 5.43.00 PM.png-dclf9f


10 On the top left, click on your page name, then select "Create a Business Portfolio."

Screenshot 2025-04-14 at 5.43.41 PM.png-qs91le



11 Fill in the required details to create the Business Portfolio and submit it.

Screenshot 2025-04-15 at 1.51.47 PM.png-tonkq1


12 In the next step, select the page you want to connect to the Business Portfolio.

Screenshot 2025-04-15 at 1.52.24 PM.png-15e9zm


13 If you wish to grant Facebook Business access to someone, you can add their email ID here.

Screenshot 2025-04-15 at 1.53.11 PM.png-op3hb4


14 Once your Business Portfolio is created, proceed with verifying your business.
If your business is not verified, please refer to this link. https://msg91.com/help/whatsapp/how-to-get-your-business-account-verified-on-whatsapp

Screenshot 2025-04-15 at 1.54.49 PM.png-19x89h


15 Complete the Two-Factor Authentication for added security.

Screenshot 2025-04-15 at 1.55.56 PM.png-trfamg


To integrate WhatsApp Services on MSG91. To begin with, you can follow these simple steps: https://msg91.com/help/hello-contact-center/Integrate-Channels-In-Hello/WhatsApp-Integration
Or schedule meeting with WhatsApp Team
https://calendly.com/msg91-whatsapp


Go through this link to check how to create template in whatsApp
https://msg91.com/help/whatsapp/how-to-create-a-template-for-whatsapp




Prev