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DLT Consent Process
As per DLT platforms, there is a new process that will help you to send Service Explicit and Promotional SMS to DND-enabled numbers.
Kindly note that Service Implicit SMS will continue to be delivered on DND numbers as usual.
However, if your customers give you their Consent Digitally, even Explicit and Promotional SMS can be delivered to DND numbers (Partial and Full DND, both).
SMS Delivery Scenarios:
Scenario 1: Consent available for mobile on which SMS is being sent | ||
DND (Preference) Status in DLT | Promotional allowed? | Service-Explicit allowed? |
Non-DND | Yes | Yes |
Fully-Blocked | Yes | Yes |
Promotion Blocked | Yes | Yes |
Preference Blocked ( for Category/Day/Time-Band/Mode | Yes | Yes |
Scenario 2: Consent NOT available for mobile on which SMS is being sent | ||
DND (Preference) Status in DLT | Promotional allowed? | Service-Explicit allowed? |
Non-DND | Yes | Yes |
Fully-Blocked | No | No |
Promotion Blocked | No | No |
Preference Blocked | No | No |
The process for the DLT Consent Acquisition is as follows:
Step 1: Apply for Consent Template: https://msg91.com/help/dlt-consent-template-registration
Step 2: Once approved, recharge your DLT wallet.
Step 3: Consent Acquisition from a customer can be done in 3 ways:
Via DLT API- You can send SMS to your Customer through APIs provided by DLT platform, then Customer replies to that SMS.
Via QR Code- Login to DLT Portal and generate the QR code for each Customer, then Customer scans the same and redirected to registration of Consent.
Via DLT Portal- Login to DLT Portal and register the intent to get a Consent, then feed the OTP received by your Customer.
FAQs related to DLT Consent Process- https://msg91.com/help/MSG91/faq-dlt-consent-process
For detailed information on Consent Acquisition process kindly check help docs of your DLT platform:
SmartPing: DCA | SmartPing.pdf
PingConnect: DCA | PingConnect.pdf
VILPower: DCA | VILPower.pdf
JIO: DCA | Jio.pdf
Airtel: DCA | Airtel.pdf