Msg91 Help Doc
Hello Contact Center
ChatBots in Hello
MSG91 Bot
Message Card
List

List

  • List is another feature provided by meta to the WhatsApp business accounts to let users pick an option amongst a list for 10. One can add the list of options and let the user pick one from them.

  • Click on the message card. Select the list option, drag the card to the canvas.

  • Click on the card, type the message text in the box. Name the button your wish to display. For example if the list contains orders, name the button as Select Orders.

  • One can add upto 10 options to be selected from.
    Add the option title and description(optional) if required.

  • Refer below image to see how a list option looks in WhatsApp inbox

  • One can also fetch the data from the API and show the options dynamically as well.

    image (1).png



    Screenshot_20250609_171820.jpg

    Screenshot_20250609_171833.jpg



Prev