When users click links in your website, instead of taking them to a new page, it opens the content in a slider on the same page. Users stay exactly where they are!

How do I set it up?

Add your website links to the chat setup in previewLinks

var helloConfig = {
  widgetToken: "your_token_here",
  previewLinks: [
    "/faq/*",
    "/help*",
    "https://anoterDomain.com/pricing"
  ]
};
 initChatWidget(helloConfig, 5000);

Without this feature: User clicks link → Goes to new page → Might not come back

With this feature: User clicks link → Content pops up on same page → User stays put

Use the full page URL if you only want to match one specific page.
Example:

https://yoursite.com/contact

Use the * symbol as a wildcard to match multiple pages.
Examples:

• */faq/* → matches any page that has /faq/ in the URL

• /help* → matches any page that starts with /help (like /help-center, /help123, etc.)

Why use this?

No more losing visitors to other pages or distractions

Users can read your content AND continue interacting without switching pages

People are more likely to buy/sign up when they stay on your site

No jumping between tabs or apps

• FAQ pages

• Pricing information

• Help guides

• Product details

• Contact forms

• Quick help

• Metting schedule and more…

• Only use public URLs — protected or login-required pages won’t work.

• Start with 3–5 key pages your visitors ask about most.

• Test each link to make sure it loads well in the side panel.

• Pick helpful, high-traffic pages your users actually need.

Bottom line:

This keeps your visitors engaged and on your website while giving them the information they need - all without them leaving the page they're on.

It's like having a helpful slider that shows exactly what they're looking for!