CRQID In WhatsApp
How can I pass CRQID ( Customer parameter) in WhatsAPP Message
Payload:
{
"integrated_number": "91XXXXXXXX",
"content_type": "template",
"CRQID": "Test",
"payload": {
"messaging_product": "whatsapp",
"type": "template",
"template": {
"name": "fddsfds",
"language": {
"code": "en",
"policy": "deterministic"
},
"namespace": "338cef55_a0f8_4bXXXXXXX30a0b94927",
"to_and_components": [
{
"to": [
"9177XXXXXXX02"
],
"components": {},
},
{
"to": [
"91XXXXXXXX6"
],
"components": {},
}
]
}
}
}
2. Payload:
{
"integrated_number": "91XXXXXXXX7",
"content_type": "template",
"payload": {
"messaging_product": "whatsapp",
"type": "template",
"template": {
"name": "fddsfds",
"language": {
"code": "en",
"policy": "deterministic"
},
"namespace": "338cef55_a0f8XXXXXXX0b94927",
"to_and_components": [
{
"to": [
"91XXXXXXX2"
],
"components": {},
"CRQID": "Test1"
},
{
"to": [
"917XXXXXXX6"
],
"components": {},
"CRQID": "Test2"
}
]
}
}
}
Note: The CRQID parameter is case-sensitive. If the parameter is passed in multiple forms including both payload, the system will always give preference to the one mentioned above, not the one defined in the component.