DocStarBuilt with DocStar

CRQID In WhatsApp

How can I pass CRQID ( Customer parameter) in WhatsAPP Message

  1. Payload:
    {

"integrated_number": "91XXXXXXXX",

"content_type": "template",

"CRQID": "Test",

"payload": {

"messaging_product": "whatsapp",

"type": "template",

"template": {

"name": "fddsfds",

"language": {

"code": "en",

"policy": "deterministic"

},

"namespace": "338cef55_a0f8_4bXXXXXXX30a0b94927",

"to_and_components": [

{

"to": [

"9177XXXXXXX02"

],

"components": {},

},

{

"to": [

"91XXXXXXXX6"

],

"components": {},

}

]

}

}

}
2. Payload:

{

"integrated_number": "91XXXXXXXX7",

"content_type": "template",

"payload": {

"messaging_product": "whatsapp",

"type": "template",

"template": {

"name": "fddsfds",

"language": {

"code": "en",

"policy": "deterministic"

},

"namespace": "338cef55_a0f8XXXXXXX0b94927",

"to_and_components": [

{

"to": [

"91XXXXXXX2"

],

"components": {},

"CRQID": "Test1"

},

{

"to": [

"917XXXXXXX6"

],

"components": {},

"CRQID": "Test2"

}

]

}

}

}

Note: The CRQID parameter is case-sensitive. If the parameter is passed in multiple forms including both payload, the system will always give preference to the one mentioned above, not the one defined in the component.