Hello Chat Widget – Free Live-Chat Plan

With Hello’s Free Chat Widget Plan, you can now deliver instant, personalized support to your website or app users — without spending a penny. This plan offers a custom chat window that can be seamlessly integrated using a simple embed code we provide. Whether it’s your website, mobile app, or web portal, this widget can be added anywhere to enable real-time conversations.

You get unlimited tickets at no cost, ensuring there’s zero breakage in customer communication and maximum engagement with your visitors.

🏠 Overview

The Free Chat Widget is a fully customizable support window that can be embedded into your digital platforms. Once integrated, it allows visitors to instantly connect with your team. You get access to core support tools and features typically found in paid plans — now available at zero cost.

💡 Use Cases

Here’s how businesses are using the Hello Chat Widget to boost productivity and enhance user experience:

🛍️ E-commerce Store – Product Inquiry

A visitor browsing your clothing store wants to know if a certain size is available. Instead of waiting for an email response, they open the chat widget, ask a question, and receive a prompt reply — reducing drop-offs and increasing sales.

📱 Mobile App – In-App Support

Your users face login issues or payment glitches while using your app. With the widget embedded inside the app, they reach out directly, get help fast, and continue using the app without friction.

🧑‍💼 SaaS Business – Demo Scheduling

A potential customer wants to schedule a product demo. The chatbot handles initial questions and passes the lead to the sales team instantly, ensuring no opportunity is lost.

🧾 Billing Queries – Account Dashboard

A user inside their billing dashboard needs help understanding an invoice. They click the chat icon, share the query, and the agent responds with a saved reply and a payment link — without any email back-and-forth.

🌍 Multilingual Customer Support

You have users across geographies. The chat widget auto-translates messages, so your team can serve Hindi, English, or French-speaking users with equal ease.

🗣️ Feedback Collection Post-Purchase

After a customer checks out, the bot sends a friendly message asking for feedback. Responses are collected in real time, helping you improve customer experience.

✨ Features Included in the Free Plan

✔ Unlimited Agents
No limit on the number of agents — scale your team without worry.

✔ Unlimited Teams
Organize agents by function (Sales, Support, Marketing) and route chats accordingly.

✔ 30-Day Analytics
Access detailed insights on agent performance, chat volume, and visitor activity for the past 30 days.

✔ Saved Replies
Reply faster with pre-written messages that maintain consistency and tone.

✔ Chat Summarization
Let agents pick up from where others left off with conversation summaries.

✔ Text Translation
Enable seamless conversations with real-time, auto-translated chat messages.

🚀 Getting Started

1. Log in to your Hello dashboard.

2. Go to Widget Settings.

3. Copy the embed code we provide.

4. Paste it into your website/app HTML, just before the </body> tag.

5. Start chatting with your users right away.

Activate Your Free Plan

Reach out to our team and we’ll enable the Free Chat Widget Plan for you in minutes.

📅 Schedule a Walkthrough