Getting Started with Hello
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Your 5-Step Quick Start Checklist
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1. Connect Your Channels
Integrate voice (IVR), Email, WhatsApp, Instagram, Facebook, Twitter, and website live chat into one inbox.
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2. Explore the Hello Interface
Get familiar with the Inbox, Tickets, Analytics Dashboard, and Chatbots panel.
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3. Configure Inbox Settings
Assign agents, set workflows, and automate responses.
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4. Track Performance with Analytics
View ticket trends, response rates, and team performance with the smart dashboard.
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5. Set Up AI Chatbots
Deploy ready-made chatbot templates or create custom flows for automation.
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Need More Help?
Talk to Support: Schedule Now →
Drop us an email at support@msg91.com
For a step-by-step walkthrough, check out our Hello Video Guide Playlist on YouTube.
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