Text SMS
WhatsApp
Hello Contact Center
More
Add ons and Plug ins
Resellers

Warm Up in Email Sending

When utilising email services to communicate with your audience, it's essential to follow the warm-up process diligently. Warm-up is a strategic method to gradually increase your email sending volume, ensuring a smooth and successful delivery to your recipients.


Why is Warm-Up Necessary?

Sending a large number of emails abruptly, without a proper warm-up, can trigger spam filters on recipient clients such as Gmail or Outlook. These email providers monitor the sending behavior of IP addresses and domains. If they detect a sudden and high volume of emails, they may categorize your emails as spam or may blacklist your domain, leading to potential delivery issues.


How to Conduct Warm-Up:

To optimize your email deliverability, we recommend starting with a conservative email volume and gradually increasing it over a specified period. Here's a suggested approach:


Warm up process email cycle

Day 1 – Send to 500
➡️ Start slow. Only target users who recently engaged with your services (opened/clicked).
Goal: Build trust with mailbox providers.

Day 2 – Send to 1,000
➡️ Double your volume, but monitor bounce and complaint rates.
Goal: Prove your list is clean and responsive.

Day 3 – Send to 2,000
➡️ Increase only if performance from Day 1–2 was strong.
Goal: Avoid hitting spam traps.

Day 4 – Send to 3,000
➡️ Continue increasing, but ensure your open rate stays above 10%.
Goal: Keep engagement steady.

Day 5 – Send to 5,000
➡️ Still prioritize recent or active users.
Goal: Avoid sudden dips in performance.

Day 6 – Send to 7,000
➡️ Do not send to cold or new contacts yet.
Goal: Maintain consistency.

Day 7 – Send to 10,000
➡️ Look beyond just delivery rates - check how many emails were delivered vs failed.
Goal: Ensure real visibility.

Day 8 – Send to 12,000
➡️ Clean your list, remove any hard bounces or invalid emails.
Goal: Prevent damage to sender score.

Day 9 – Send to 14,000
➡️ Spam complaints should stay below 0.1%.
Goal: Show mailbox providers your emails are wanted.

Day 10 – Send to 15,000
➡️ You can slowly reintroduce older contacts if engagement is solid.
Goal: Test cautiously.

Day 11 – Send to 12,000
➡️ Slight pullback for better deliverability
Goal: Let your reputation recover.

Day 12 – Send to 8,000
➡️ Let mailbox providers stabilize your sending behavior.
Goal: Build long-term trust.

Day 13 – Send to 6,000
➡️ Don’t spike volumes. Stay consistent with the warm-up curve.
Goal: Avoid filters and throttling.

Day 14 – Send to 5,500
➡️ Review performance. Decide whether to scale up or pause.
Goal: Plan for the next phase of your email strategy.

The dip in volume on Day 12–14 in a warm-up plan is a strategic cooldown, and here's Why We Reduce Volume Around Day 12

Avoid Triggering Spam Filters - If you keep increasing volume non-stop for 14 days, mailbox providers may flag it as "suspicious behavior" — especially from a new domain. A sudden drop, pause, or dip simulates more natural human activity (e.g. campaign cycles, weekends, or a controlled test).

Let the IP and Domain Reputation Stabilize - After 80K emails, mailbox providers need time to analyze your metrics: spam complaints, bounce rates, opens, click-throughs, unsubscribes.The dip acts like a “buffer period” for that analysis to settle in.

Prevent Overheating the IP Reputation - If any minor complaints or bounces start creeping in during high-volume days, continuing to increase can burn the domain/IP reputation. Pulling back early lets you course-correct.

Most legitimate senders don’t send more and more every single day. A healthy pattern looks like: increase → cooldown → new batch later.

If you keep increasing to the end without pause, ESPs may think:


You're a bulk sender spamming aggressively

You're not following best practices

Your domain could be linked to spam traps

You're faking trust to reach more inboxes fast

Once you complete the warm-up cycle, you can switch to sending in campaigns (not bulk blasts), and include delays, frequency and A/B Testing to keep performance high.

Gradual Increase (Even After Warm-Up) - Start with 20K–30K emails per day for a couple of days and then increase gradually.

Day 1-2: 20K
Day 3-4: 40K
Day 5-6: 50K
Day 7: 75K
Day 8 onwards: 100K if everything looks good (engagement rates, inbox placement).

Best Approach:

  1. Week 1 Post-Warm-Up: Slowly scale from 20K–50K per day.

  2. Week 2–4 Post-Warm-Up: Gradually push up to 100K per day, but monitor metrics and scale cautiously.

  3. Ongoing: Continue optimizing your email list, monitor engagement, and review metrics to ensure that you’re staying within best practices.

Benefits of Warm-Up:

  1. Improved Deliverability: Gradual increases in email volume help establish a positive sending reputation of your domain and IP, reducing the likelihood of emails being marked as spam.

  2. Enhanced Engagement: ISPs (Internet Service Providers) are more likely to recognize your emails as legitimate, leading to improved open and click-through rates.

  3. Avoiding Spam Folders: Warm-up minimizes the risk of your emails ending up in the spam folder, ensuring they reach your audience's primary inbox.


Key Takeaway:


Taking the time to perform an effective warm-up is an investment in the success of your email delivery. By following this process, you maximize the chances of your emails being delivered to the intended recipients' inboxes.